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Get your free estimateLinear Keypad & Intercom Repair: The West Palm Beach Owner’s Guide
A Linear keypad or intercom repair in West Palm Beach typically runs $185 to $420 installed, depending on whether we’re replacing the keypad face, the intercom module, or the full entry station. We stock Linear-compatible keypads and intercom parts on our trucks, and most repairs happen the same visit. The way homeowners usually find us: the keypad works fine for three years, then one evening it takes four presses of “5” before the gate moves, or the intercom crackles so badly you can’t tell if it’s the delivery driver or a loose wire.
We’re an independent gate repair company serving West Palm Beach and nearby areas. We’re not affiliated with Linear, but we work on their equipment every week, and we keep the parts that actually fail on hand.
Key takeaways:
- Most Linear keypad failures are the faceplate membrane or corroded terminal screws, not the control board.
- You’ll see your exact price in writing before we start. No surprises on the invoice.
- We can usually repair the same day we arrive. Call (728) 203-0817 for a free estimate.
Which Linear Models This Applies To
Linear made a lot of entry products over the years, and the naming scheme doesn’t always make sense from the outside. The keypads we see most in West Palm Beach are the AK-11, the AK-11 Exterior, and the older AE-100 and AE-200 telephone entry systems. The intercom side is usually the AE-2000 or the AM-KP keypad module paired with a Linear control board.
Here’s the compatibility gotcha that trips people up: the AK-11 and the AE-100 keypads look nearly identical from ten feet away, but the wiring harnesses are different, and a AK-11 face won’t fit an AE-100 enclosure without a retro plate. If you can read the model sticker inside the housing, take a photo of it before calling anyone. It saves a second trip. If the sticker is sun-bleached to nothing, we can usually identify it from the wire count and the mounting screw pattern.
On the OEM-versus-aftermarket question: for Linear keypads, we install the genuine Linear face when the customer wants the original fit and feel, and a quality aftermarket membrane when the gate sits in direct Florida sun. The aftermarket membranes we stock hold up a little better against UV, but the genuine Linear part matches the enclosure perfectly. We’ll show you both and let you decide, with the price written down before we touch anything.
Styles & brands we work with





Signs Your Linear Keypad & Intercom Repair Is Failing
- You have to press buttons harder, or multiple times. The rubber membrane under the face has worn through or the carbon contacts have oxidized. This is the single most common Linear keypad failure in South Florida, where humidity works on the contacts year-round.
- The keypad beeps but the gate doesn’t move. The keypad is probably fine. The relay on the control board or the wiring between the keypad and the operator has failed. We trace it before we quote any replacement.
- The intercom buzzes or crackles constantly. Water has gotten past the gasket, or a wire terminal has corroded. Coastal air near West Palm Beach speeds this up considerably. If you’re within a few miles of the Intracoastal, expect the gasket to fail faster than the published spec.
- Some buttons work and others don’t. This is a dead giveaway for a damaged membrane rather than a board failure. A good repair tech can replace the membrane without touching the control board, which keeps the cost down.
- Visitors say they can’t hear you at all. The speaker or the microphone on the intercom module has failed. On Linear units, the speaker is often the first casualty of constant sun exposure, which dries out the cone and cracks it.
Replacement Cost & What’s Included
Here’s what we see in West Palm Beach, based on the jobs we’ve done across the area from the older blocks near CityPlace up through the neighborhoods along Okeechobee Boulevard:
| Service | Typical Installed Price |
|---|---|
| Keypad membrane/face replacement (single keypad) | $185 – $280 |
| Full keypad unit replacement (including weather-sealed housing) | $260 – $380 |
| Intercom module repair (speaker, mic, or corroded terminals) | $140 – $240 |
| Complete entry station replacement (keypad + intercom + enclosure) | $350 – $420 |
Every quote includes the part, the labor, the wiring check, and a seal test. You’ll see the exact number in writing before any work starts, and that number doesn’t move unless we find something you’ve asked us to add. The labor is backed by our 365-Day Done Right Promise: if the repair isn’t right, we come back and make it right. No argument, no fine print.
See the difference
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AfterDIY or Call Us?
There are two things you can safely check on your own: the power supply and the keypad’s backlight. If the keypad is completely dead, check the breaker and the low-voltage transformer. If the backlight is on but the buttons don’t respond, that’s not something to fix with a screwdriver. Linear keypads and intercoms run on low voltage, so they won’t shock you the way a household outlet would, but the wiring inside the enclosure is tight, and a shorted terminal on the wrong spot can take out a perfectly good control board. We’ve cleaned up enough DIY keypad swaps where the board got fried to know it’s a false economy.
If the keypad works intermittently, you can write down exactly when it misbehaves. That actually helps us. Then call (728) 203-0817 and we’ll take it from there.
FAQs
A Linear keypad membrane typically lasts 3 to 5 years in West Palm Beach before the buttons start to go, with coastal properties wearing them out faster because of salt air. The control board behind it often lasts a decade or more. So if the buttons are failing, you usually need a membrane, not a whole new system.
Most of the time we can repair it. The membrane, the terminal strip, and the speaker are replaceable parts. We only recommend a full unit replacement when the enclosure has cracked and water has gotten into the board, or when the board itself has visible burn marks. Call (728) 203-0817 and Cindy or whoever picks up will help you figure out what you’re likely dealing with, then we’ll confirm on site.
Yes. We keep Linear-compatible membranes, terminal strips, speakers, and complete keypad units on our trucks in West Palm Beach, along with parts for LiftMaster, Mighty Mule, and Ghost Controls. If your part isn’t on the truck, we can usually have it in hand within a day or two. Most jobs don’t need a second visit.
A standard keypad membrane replacement takes about 45 minutes once we’re on site. A full entry station replacement with intercom wiring takes about two hours. Either way, we’re in and out the same visit, and we leave the area cleaner than we found it.
Yes. Every Linear keypad or intercom repair in West Palm Beach includes a check of the wire runs and terminals. We trace the wiring before we replace any part.
Call Latch and Post Gate Repair West Palm Beach
If your Linear keypad or intercom is acting up, call us at (728) 203-0817. We’ll give you a straight answer on what it likely needs, then set a time that works for you. When we arrive, you’ll get a written price before any work starts, shoe covers and drop cloths on every visit, and a photo of the clean-up before the technician leaves your driveway. Our team handles gate repair, gate installation, and electric gate repair across West Palm Beach, and we stock the brands families actually own, including Linear, LiftMaster, Mighty Mule, and Ghost Controls.
Written by Cody Beckman, Owner, Latch and Post Gate Repair West Palm Beach at Latch and Post Gate Repair West Palm Beach, serving West Palm Beach and nearby areas.