Our Guarantee & Warranty - Latch and Post Gate Repair West Palm Beach

The Latch and Post Gate Repair West Palm Beach Guarantee

Every gate we touch in West Palm Beach carries one promise: if the repair or installation isn’t done right, we make it right. That’s the 365-Day Done Right Promise, and it covers everything we do from a sagging gate on Flagler Drive to a full electric opener replacement out in Ibis. No argument, no fine print, no “that’s not covered” runaround. We’ve operated this way since 2009 as part of the Cedarwell family of independently owned gate specialists. You get a written price before any work starts, a cleanup photo before we leave, and a gate that works. If it doesn’t, call us and we’ll be back.

Call (728) 203-0817

Written by Cody Beckman, Owner at Latch and Post Gate Repair West Palm Beach, serving West Palm Beach since 2009.

What’s Covered

• 365-Day Done Right Promise on every repair and installation. If a gate repair fails or an installation isn’t holding up within a year, we return and correct it at no charge.
• Written price before any work begins. You see the exact dollar figure on paper and agree to it before our technician picks up a tool. No surprise invoice at the end.
• Parts and labor from brands we actually train on. We service LiftMaster, FAAC, BFT, Linear, Viking, Ghost Controls, DoorKing, Elite, and Mighty Mule equipment, so the new hinge, sensor, or opener arm fits and functions the first time.
• Shoe covers and drop cloths on every visit. We lay drop cloths on the floor and put on shoe covers before we step inside. Your floors stay clean, whether we’re in a condo off Okeechobee Boulevard or a house in El Cid.
• A cleanup photo before we leave. Our technicians are trained on the Cedarwell C.A.R.E. values: Clean up like it is our own home, Ask before we move or touch anything, Respect the family’s time and quiet hours, and Explain the price before the work. The photo shows you what the area looked like when we packed up.
• Background-checked, uniformed technicians. Every person we send to your home has passed a background check and wears a Latch and Post uniform, so you know who’s at your gate.”
• Straight answers on what’s wrong and what it costs. We don’t pad the repair list. If a bracket is loose, we tighten it. If a photocell died, we replace the photocell. You hear the truth about what’s needed and what can wait.

Our Satisfaction Promise

Here’s how the make-it-right process works. If you’re not satisfied with a repair or installation, pick up the phone and call us at (728) 203-0817. A live person answers, nights, weekends, and holidays included. You tell us what’s wrong. We schedule a return visit at a time that works for you. The technician arrives, looks at the gate, listens to your concern, and fixes the problem. If it’s something we got wrong, the correction costs you nothing under the 365-Day Done Right Promise. If it’s a new issue that popped up, we’ll explain it in plain language and give you a written price before we do anything. Either way, you’re not left guessing. Cody Beckman, Owner, has stood behind every job since 2009, and a gate that doesn’t work is a call he wants you to make. We don’t hide behind voicemail or callback queues. We answer, we listen, and we come back.

Licensed & Insured Backing

Paperwork matters less than what it protects. Our licensing and insurance is what stands behind the promise if something goes sideways on a job. A licensed contractor has met the state’s requirements to perform gate work legally in Florida. An insured and bonded contractor means you’re not personally on the hook if a technician gets hurt on your property or if something unexpected happens during a repair. We carry both. We also carry workers’ compensation coverage for our team, so a driveway accident doesn’t become your homeowners insurance claim. That’s the quiet part of the guarantee you never see until you need it. When we say we stand behind our work, this is what we mean. Call us at (728) 203-0817 and we’ll talk through your gate problem, give you a written price, and handle the rest.

Written by Cody Beckman, Owner at Latch and Post Gate Repair West Palm Beach, serving West Palm Beach since 2009.