Ghost Controls Keypad & Intercom Repair Nationwide

Ghost Controls Keypad & Intercom Repair: The West Palm Beach Owner’s Guide

Ghost Controls keypad and intercom repair in West Palm Beach typically runs between $185 and $420 installed, depending on whether we’re replacing a wired keypad, a wireless entry pad, or an intercom board that’s stopped talking to the gate operator. We stock Ghost Controls-compatible keypads, intercom modules, and wiring harnesses on the truck, so most repairs in West Palm Beach are done same-day with one visit. The way most owners find us is simple: they punch in the code, nothing happens, the gate stays shut, and the keypad either beeps like it’s trying or sits there dark while the remote still works fine.

Call (728) 203-0817

That last detail matters more than people think. If your Ghost Controls remote opens the gate but the keypad won’t, the problem is almost always the keypad itself or its wiring, not the gate operator. If nothing works, you’re looking at a different repair path entirely. Tell me what it’s doing and what it stopped doing, that’s usually enough to get started.

One thing to know up front: Latch and Post Gate Repair West Palm Beach is an independent service provider. We’re not affiliated with Ghost Controls, and we don’t pretend to be. We’re the local crew that fixes them when they act up, and we’ve been doing that work in the West Palm Beach area since 2009 as part of the Cedarwell family of gate specialists.

Which Ghost Controls Models This Applies To

Ghost Controls has changed their keypad lineup a few times over the years, and if you buy the wrong one, it won’t talk to your operator no matter how carefully you wire it. The current production keypad for most Ghost Controls systems is the AXPK (wired) and the WKP (wireless keypad that pairs to the gate opener the way a remote does). Older systems, especially from the 2012 to 2018 range, often used a different communication protocol that no longer works with the newer wireless pads. Before you order anything online, look at the sticker on the back of your existing keypad or the label inside the gate operator’s control box. That number tells us exactly which part your system needs.

The same goes for intercom modules. Ghost Controls intercom kits made for residential swing gates are not interchangeable with the modules used on the solar-powered line. The connector spacing is different, and forcing the harness is a quick way to fry the control board. We keep a compatibility chart in the truck, and we still get calls from West Palm Beach homeowners who bought a pad on sale online only to find out it was built for a different series. Let us match the part to your existing operator before you spend money. OEM Ghost Controls parts are what we install most often. Quality aftermarket equivalents exist for the wired keypads, but we’ve seen enough corrosion-related failures on aftermarket boards in South Florida humidity that we lean OEM for anything that lives outside a weather box.

Signs Your Ghost Controls Keypad & Intercom Repair Is Failing

• Keypad lights up but won’t trigger the gate. This usually points to a failing relay on the keypad’s circuit board or a broken wire inside the insulated jacket coming up from underground. The keypad looks alive, but the signal never reaches the operator. We trace the wire and replace what’s actually broken.
• Buttons work intermittently, usually in the morning. Palm Beach County humidity condenses inside the keypad housing overnight, and corroded contacts make contact only after things warm up. It’s a classic coastal Florida pattern, and it won’t fix itself.
• The keypad is dead with no beep and no lights. Check the breaker or the operator’s power first. If the remote still works, the keypad has lost its power feed, which usually means a short in the low-voltage line or a failed transformer. We diagnose that in about 20 minutes.
• The intercom rings but audio is one-way. Your visitor hears you, but you can’t hear them, or vice versa. On Ghost Controls units, this is usually a failed speaker on the outdoor station or a damaged wire pair. Salt air near West Palm Beach accelerates this faster than inland homes ever see.
• Multiple system components failed at once after a storm. A lightning strike or power surge near the property often takes out the keypad, intercom board, and sometimes the control board together. If two or three things stopped working the same night, call us and we’ll bench-test each component rather than guessing.

Replacement Cost & What’s Included

Here’s what Ghost Controls keypad and intercom repair actually costs in West Palm Beach right now:

• Wired keypad replacement (OEM Ghost Controls AXPK): $185 – $260 installed, including the part, wiring check, and weather-sealing.
• Wireless keypad replacement (Ghost Controls WKP): $220 – $310 installed, including pairing to your existing operator and testing at the gate.
• Intercom module or speaker replacement: $260 – $420 installed, depending on whether it’s a single-speaker fix or a full board swap, plus a wiring integrity check on the buried line.
• Diagnostic visit if the failure is unclear: We apply the diagnostic toward the repair if you approve the work the same visit, so you’re never paying twice.

With low-voltage work like this, water intrusion is everything, so every install includes fresh heat-shrink on the wire joints, dielectric grease on the terminals, and a test cycle that runs the gate four or five times while we stand there watching. You’ll see the written price before any work begins, no exceptions. That’s the Cedarwell Care Promise, and it’s been how we operate since day one. The repair is covered by the 365-Day Done Right Promise too. If it acts up again inside a year, we make it right without debate.

DIY or Call Us?

There are two things worth checking yourself before you pick up the phone. First, confirm the gate operator still has power and that the breaker hasn’t tripped. Second, look at the keypad with a flashlight and see if water has gotten inside the lens, especially after a heavy afternoon storm. If the remote opens the gate and the keypad just sits there, you’re past the point where a battery change fixes anything. Ghost Controls keypads are low voltage, so there’s no shock risk like you’d have with a gate operator’s capacitor or a high-tension spring. The real danger in doing this yourself is buying the wrong part and smoking the control board, which turns a $200 keypad swap into a $700 board replacement. That board replacement is something we handle, but we’d rather not see it happen. If you’re in West Palm Beach and the gate has stopped listening to the keypad, call (728) 203-0817 and we’ll send someone out to test the line before we sell you a single part.

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